Refund policy
At Mini Glam, we want you to love what you receive. Since our products are personal care and cosmetic items, we keep our return policy clear to protect our customers and keep everything safe and hygienic.
We accept returns within 7 days of delivery only in two cases: if the product is defective, or if the product is still completely untouched and unused. If an item has been opened, used, tested, or damaged after delivery, we cannot accept it back.
If your order arrives defective, please contact us as soon as possible and include your order details along with clear photos or a short video showing the issue. Once we review and confirm the problem, we will offer a refund, exchange, or store credit depending on what is available and what works best for you.
If the product is untouched and you want to return it within the 7-day window, the item must be in its original condition and packaging. Once we receive and inspect the return, we will confirm if it qualifies for a refund, exchange, or store credit.
To start a return request, email us at mimi.glam.cosmetics@gmail.com or contact us through our number +961 71 191 684 . Please do not send anything back before reaching out first, so we can guide you properly.
Mini Glam currently accepts Cash on Delivery as the payment method. Refund handling will be confirmed with you during the return process based on your location and order details.

